Rev.esc.adm.neg The study that gives rise to this article was conducted with the purpose of analyzing the perception of managers in relation to the management of human talent in SMEs. For the analysis, we used a descriptive research with a mixed approach and a non-experimental cross-sectional design; with a target population composed of owners, managers, and directors of SMEs in the municipalities of Bucaramanga, Floridablanca, Girón and Piedecuesta in the department of Santander, Colombia. Finally, the selected population was a sample of 1,025 individuals occupying the positions established within the target population. Highlighting the positive and negative factors that take place in personnel management and that impact the improvement of the relationship between managers and collaborators, and according to the variables that were analyzed, it was possible to establish a series of postulates and assumptions. In addition, taking into account the studies consulted and their results, it is feasible to highlight that a large part of the relationship between the parties is based on the vision of responsibility, loyalty, capacity, work environment, salary conditions, and participation of the collaborators in the decisions that are made within the organization. All this allows the improvement of the conditions of organizational effectiveness and efficiency and, therefore, competitiveness.
