This work presents the results of the vulnerability quadrant in Innovadental dental office, after performing an analysis of the organizational structure of the office from the DOFA matrix. The quadrants of the vulnerability diagram and the prop line tool were used in order to determine the degree of vulnerability of the organization. This method is a strategic planning tool that was used in this study with the purpose of exploring the environment, and identifying internal and external factors foreseen for planning and determining the improvement actions that help with the growth and strengthening of the company, identifying weaknesses, opportunities, strengths, and threats, as well as recognizing the current state of the organization. This information is an input to establish short and long term strategies in order to gain opportunities in the market of services to the company, so that it takes into account the degree of vulnerability as key information to identify the dangers that are evident with the emergence of new companies with similar characteristics, advanced technology, and that are legally authorized.
