Development projects of suppliers using Six Sigma:a case study analysis made in Schneider Electric Colombia S.A.
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The development program of suppliers (SDP) involves projects to strengthen their performance; although they represent a key problem in supply chain literature review, they are not frequently found in documented studies. For this reason, socializing the steps of DMAIC methodology by showing a real case study about providers´ development projects (PDP) in a manufacturing company. Consequently, a Six Sigma/ DMAIC methodology was evidenced through the analysis of a) project deed of constitution of foundation; b) outcomes resulting from each DMAIC stage after applying related techniques; c) implemented improvements; and d) control process metric. Finally, it is assumed that the realized project in Schneider Electric Colombia S.A. (SEC) could be considered as a development project of providers which suggests no inclusion of some planning activities which may not cause the fulfillment of the stated goal by its Chief Executive Officer.
